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Returns, Refunds & Cancellation Policy

KAANJJ CUSTOMER TERMS AND CONDITIONS (“TERMS”)

Please read these terms and conditions carefully before using our Site and purchasing the Products available on it (“Products”).

INTRODUCTION 

This website (www.kaanjj.com) (“Site”) is operated by Kaanjj International Trends LLP. Throughout the Site, the terms “we”, “us” and “our” refer to Kaanjj International Trends LLP.

Kaanjj International Trends LLP is a Indian registered company with registered office as Floor No. 2, S-56 to 59, Triangle Chambers, Tonk Road, Himmat Nagar, Jaipur, Rajasthan - 302018

These terms apply under Indian Jurisdiction.

These Terms refer to our Privacy Policy and Cookie Policy, which also apply to your use of our Site. 

These Terms apply to all our users. We may amend our Terms from time to time, so every time you wish to use our Site, please check the current Terms to ensure you understand the Terms that apply at that time. These Terms were most recently updated on 17th March, 2026.

We may transfer our rights and obligations under these Terms to another organisation, for example if we decide to sell the company. 

GENERAL TERMS

We reserve the right to refuse to supply access to our Site or Products to anyone for any reason at any time. 

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms. 

BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided by you at the time the order was made. We reserve the right to limit, cancel or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

RETURNS AND REFUNDS

We do not entertain Returns or Exchanges as we are a made-to-order platform. Each garment is handcrafted by our independent designers and artisans exclusively for you, only after receiving an order. All sales are therefore final.

However, Returns and Exchange is only possible under the following conditions and by way of a credit note:

- Return policy for eligible products.
- Returns are only accepted in case of damaged goods or wrong orders, by way of a credit note. Items cannot be returned on grounds of colour, choice, fabric or handwork.

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